United States, Virginia, Falls ChurchOperations
WHO WE ARE
We are a full service creative agency that redefines narratives through storytelling and world-class branding.
WHAT WE DO
We create intrigue and produce content for television, social media, print and digital mediums through creative, imaginative thinking. We curate projects for our clients with a focus on elevating the nature and quality of their brand and content.
When you work with Swtch, you receive a global team of creative professionals who excel across all areas of creation. We are engaged, energetic and ready to help you captivate your audiences and deliver memorable interactions.
WHO WE WANT
We are looking for an operations specialist to help manage all aspects of our company's daily operations. The operations specialist's responsibilities include managing inventory, ensuring the correct ordering of supplies, seeing to the maintenance and replacement of operational equipment, optimizing processes, overseeing the operations team, and liaising with external stakeholders.
To be successful as an operations specialist, you should be committed to improving customer experiences and able to ensure operational efficiency. Ultimately, a top-notch operations specialist should have excellent organizational, people management, and problem-solving skills.
DUTIES AND RESPONSIBILITIES
Working closely with and reporting to the Operations Manager, the ideal candidate will:
Assist the business operations manager in planning, organizing and coordinating functions relating to the operation of the business
Provide recommendations and suggestions for improvements in any aspects relating to increased performance
Help with the recruiting process including screening and interviewing candidates
Source applicants through various channels, including LinkedIn and other professional networks and conduct initial phone screens and interviews in coordination with hiring managers
Champion the onboarding process, ensuring the process is up-to-date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision
Train new hires as necessary and ensure policies and procedures are followed
Create, implement, and evaluate all human resource department policies, procedures, and structures
Maintain records of employee participation in all training and development programs
Maintain evaluation schedule for all employees, especially new hires based on a 30|60|90 day schedule
Ensure all employee records are maintained and updated with new hire information or changes in employment status
Recommend updates to company policies and procedures based on evolving employee and company needs
Assist with the ordering of supplies and maintaining inventory
Coordinates with different departments to achieve optimal work production across the board
Additional tasks as assigned by members of the leadership team
Associate or Bachelor’s degree in business administration, human resources or a relevant field
A minimum of 3 years proven experience in a similar role
Good understanding of the talent recruitment lifecycle
Knowledge of Project Management Systems
Strong problem-solving and analytical skills
Excellent oral & written communication skills
Self-starter with ability to work well under pressure and minimal supervision
Knowledge of handling general office equipment
Proficient in technology especially within the Google Suite
Fluency in English
Flexibility in work schedule (i.e. evenings and weekends as necessary) and willing to travel
Must be eligible to work in the United States